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Providing Computer Telephony & Interactive Voice Response Systems since 1988.
Many of our customers have a requirement that is not met by 'ready-made' solutions and customers like Transport for London, Equifax and UCL find that our analysis based approach suits their needs. Our experience with providing Call Handling systems for the smaller HelpDesk and Call Centre has enabled us to produce easyDESK DX. The ideal call handling solution for smaller Help Desks, Service Desks and Call Centres on the iSDX family of switches. easyDESK DX is scaleable to handle from 2 to 15 agents or operators. |